Privacy policy

Data controller

The data controller is the entity operating mySilva for your jurisdiction. For questions about this policy, use the contact details in the Contact section below.

Categories of data

We may process account data (such as name, email, and authentication identifiers), forest and cadastre-related information you connect to your account, technical logs (such as IP address, device and browser type, and timestamps), support correspondence, and usage data needed to run and improve the service.

Purposes and legal bases

We use data to provide and secure the platform, authenticate users, synchronise with national forest register sources you choose to connect, operate the assistant and marketplace features you use, comply with law, and improve reliability (including error monitoring). Where required, we rely on contract, legitimate interests balanced against your rights, or consent as applicable to specific processing.

How long we keep data

We keep personal data only as long as needed for the purposes above, unless a longer period is required by law. Indicative periods:

• Account and profile data — while your account is active and for a limited period afterwards to resolve disputes, enforce terms, or meet legal obligations.
• Forest and activity records you create in the product — until you delete them or close your account, subject to backup cycles and legal holds.
• Technical and security logs — typically a short rolling window, unless extended for incident investigation.
• Marketing or optional analytics — according to the choices you make in our cookie notice (see the Cookie policy).

Your rights

Depending on applicable law, you may have rights to access, rectify, delete, restrict, or object to certain processing, and to data portability. You may withdraw consent where processing is consent-based. To exercise rights, contact us at the email below. You may also lodge a complaint with your supervisory authority.

Contact

Privacy-related requests can be sent to the contact address published on this website.

info@mysilva.lv